Customer Feedback
BAE Systems Safety Products
Our company has been using ISOXpress for about 4 years. I reviewed many QMS packages before deciding on ISOXpress. I have always been happy with my choice. The other employees here are equally happy with ISOXpress. The one thing that impresses me aside from the ease of use of the software itself is the support we have received. The one thing that sets AQA apart from its competitors is the outstanding support for the product. Every time I have had a question, I have received the answer promptly. During our upgrade to the new professional version we had a problem with the database conversion. Mr. Kanholm talked us through the issue and stayed on the phone with us the whole time until the problem was resolved. We had a special need for transfer of the database information during the upgrade and AQA responded immediately with a solution. These actions are what set AQA apart from the crowd – outstanding support before, during, and after the sale!
Thank you,
Marc Mitchell
Quality Manager, Land & Armaments / Individual Protection Systems (IPS)
BAE Systems Inc.
Pompano Beach, Florida
MSR-FSR
Hi Jack
Thanks for all your help in getting our QMS up and running! MSR-FSR management is thrilled with the speed and results of our QMS project, which was enabled and jump-started by your ISOXpress application and excellently-written templates. In customizing the documents for our company, I added a process map or diagram to the first page of each document. This was not a difficult task due to the simple and sensible organization of your templates, and I am hopeful that our employees will find them very user-friendly and actually use them more often in their daily activities.
Best Regards,
Greg Foulger
Director of Quality
MSR-FSR
Chandler, Arizona
Giesecke & Devrient Systems Canada
Good Morning,
I recently purchased the ISO 14001 documentation from IsoXpress. I am very pleased with my purchase. The procedures and manual are very well written. Much better than the documentation I have seen from your competitors and the consultants I've worked with.
Best Regards,
Jim Shorter
Environment, Health & Safety Manager
Giesecke & Devrient Systems Canada Inc..
Markham, Ontario
SNAP Diagnostics L.L.C.
Hi Jack
Just wanted to let you know that we had our 13485 audit last week. We were recommended for certification – only a few minor non-conformances. IsoXpress was most helpful in us being able to achieve this in such a short time. The auditor mentioned that this is the second audit he has done recently where the company used the software.
Thanks!
Best Regards,
Ron Rolfsen
Vice President of Operations
SNAP Diagnostics, L.L.C.
Wheeling, IL
PDM Solutions, Inc
Hi Jack
PDM is very pleased to announce our satisfaction with your ISOXpress software package. Your program has streamlined our goal and we are well within our July target for our surveillance audit. This is by far the best package and solution I have seen. In fact, I have suggested to one of my friends that he use your system when they are ready for their implementation.
Best Regards,
Robert Valles
Quality Manager
PDM Solutions, Inc
San Diego, California
Rubber Fab and Molding
Hi Jack
I recently purchase ISOXpress for my company. I needed to become ISO 9001 certified for one of my customers. I just wanted to let you know that we did become ISO 9001 certified and we could not have been happier with your product. I just thought I would drop you and email and let you know.
Thanks for all of your help,
William Washer, Jr.
President
Rubber Fab and Molding
Johnsburg, New Jersey
PDM Solutions, Inc
GREAT system. I am so glad I did not jump into making documents until I had time to use your software. There is a lot of content and I love the way everything is referenced to other similar documents/requirements. By the time I finish editing and performing the GAP, I will be an expert with your system.
Best Regards,
Robert Valles
Quality Manager
PDM Solutions, Inc
San Diego, California